Mental health

Mental health is now getting the attention it deserves. That is great news, but the question remains, how do you get practical help?

Read on to see how we can help.


Mental health program on RBHS Gold Hospital cover

Mental health coaching is included (that is free with no extra cost to participate) on our Gold Hospital cover.

The waiting period to receive this program is 2 months of continuous cover. Your premiums need to be up to date before you can claim this program.


How can mental health coaching help?

Health coaching looks at your individual situation and gives you the tools to boost your mental toughness or resilience. How? Through a telephone-based program with education, caring support and helpful advice to give you the tools to manage your mental health and boost your general health and well-being.

How does it work?

Once you are signed up, you will partner with a qualified health coach, like a mental health nurse or an allied health professional for your one-on-one health coaching. 

Over the course of the 6-month program, you will be supported to:

  • understand your health condition(s)
  • make better healthcare choices
  • talk to your doctors and healthcare team
  • navigate the health system effectively
  • improve your lifestyle choices and mental health
  • get further support when you need it

Health coaching does not replace your doctor or treating specialist – it is support to help

Health coaching can help you by:

  • providing health information and support via access to a qualified health professional, at a time that suits you
  • helping you understand how to manage positive changes to your health & well-being
  • increasing your motivation to make healthy lifestyle changes through tips, information & positive support
  • making it easy! You can take the call where and when it suits you – no out of the way appointments or hassle

Next steps

Do you think you could do with some extra support?

Complete a Health Risk Assessment to check if a health coach can help.

We won’t have any access to the personal health info you give to Prima Health Solutions. If you’d like to read our Privacy Policy to make sure, click here.

Need more information? Ask our health program experts.

You can also call us on 1800 027 299 or email and we can help.


Mental health help on RBHS Premium Extras cover^

Psychology benefits are available on RBHS’s Premium Extras cover. Just be aware that 2-month waiting periods apply when you first join those covers.

Psychology consultations
Cover Benefit Limit per person
Premium Extras 90% of the cost up to $170 $920

^ A two-month waiting period applies before joining this cover and claiming (unless you switch within 60 days from an extras cover with these benefits, where no waiting period would apply).

Not sure if you’ve already reached your Extras limits? Check them with  Online Member Services or our handy app.