Manage your cover

Enter some of your basic details here to start Online Member Services. You can find it at any time by clicking Log in.

You can find the login button at the top right of your screen.

You can change your cover any time you like.

You can do it using Online Member Services.

Of course, if you would rather talk about it, simply call us on 1800 027 299.

If you are upgrading your cover, you may have waiting periods for things you were not covered for before.

Set up regular direct debits

The easiest way to pay your premiums is through a regular direct debit from your account. This makes sure your account is kept up to date and you do not have to remember to make your payments because they come out of your account automatically on the day you choose.

It is easy to set up your direct debit in Online Member Services. On the Payments screen, click the ‘Change’ button. This is where you can add or update a direct debit, change your payment dates and change the payment frequency.

Other payment options:

  • Pay by credit card, BPay or cheque.
  • Make a one-off payment:

You can also make credit card payments through Online Member Services to pay your cover’s outstanding balance or to a date in the future. Click to the Payments page, and you will also find a calculator to see what date a lump sum payment will take you up to and how much you need to prepay to reach a certain date.

Call us a on 1800 027 299 with the student number and place of study and we will update your cover for you.

You are covered on your parents’ membership until you are 18, or 25 if you are studying full time (as long as you’re not married or in a de facto relationship).

Yes. You can do it in Online Member Services. Details → People Covered → Add person

Get straight to it here. Details → People Covered → Add person