Health Services and Programs


Health Risk Assessment

You can now fill in a Health Risk Assessment (HRA) in the My Health Online wellness portal. This health assessment is a questionnaire which asks you for your health information across a whole range of areas. It only takes between 10 and 20 minutes to complete and then you will have your personalised health report stored in the My Health Online wellness portal.
Your health report will give you information about your health risks and what you can do to improve your overall health. You can update the information whenever you like and importantly, this information is completely confidential. All the information is stored with our partners at MediKeeper, which means that our RBHS staff do not even have access to your health information and it will not affect your health insurance premiums at all. 
If your HRA shows that you have some health risks that might be addressed with our health programs, you can opt in for our health professionals to contact you to offer one of the free programs explained below. It is completely up to you if you choose to opt in to receiving a phone call or not.

To start your free HRA, simply visit My Health Online and login to Online Member Services.


My Health Online

The new My Health Online wellness portal gives you access to a range of health and wellbeing tools. You can:
  • store e-health information about yourself
  • share it with your doctor
  • keep a calendar of healthcare appointments
  • access health wellness plans.


Strive for Health

We have developed our Strive for Health program to help members with chronic conditions manage their own health with the help of expert telephone or face-to-face health support at home.

The program gives members access to a health coach (who is a registered nurse or allied health professional) who gives support, education and advice about their health condition, 24 hours a day, 7 days a week. If you have a health condition and would like to find out if the program is right for you, please call us on 1800 027 299 or send us an email at

Healthy Weight For Life

The Healthy Weight for Life program is a program that can assist with heart disease, diabetes and osteoarthritis management with strategies to help you maximise your overall health, strength and quality of life. Healthy Weight for Life can help you with weight loss, strength exercises and education to improve your health.

Hospital Substitution Options


Hospital at Home

RBHS’s My Hospital at Home program makes it easy to get out of hospital earlier and receive personal care in your home. 
In some cases, you can even avoid a hospital stay altogether if the healthcare services you need can be provided at home. 
If you and your doctor think recovering at home is right for you, we work with you to develop a plan to make sure you get the best possible care. This might include personal in-home nursing care, health aids and equipment to help you get around, help with meals and showering plus 24 hour phone access to healthcare professionals after you have left hospital.


Rehab in the Home

Rehab in the Home allows you to recover in the comfort of your own home with short term therapy for joint replacements, fractures, spinal conditions, stroke, respiratory conditions, cardiac conditions and mobility problems. We offer physiotherapy, occupational therapy and more.

These programs are all optional and it is your decision to use them or not. If you would like any further information, please contact us on 1800 027 299 or email